Housing News and Views Spring 2012 Published on Mar 12, 2012 However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Our handbook details important information for council leaseholders. A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) ... Information for residents of Council-owned blocks of flats. All Dacorum Borough Council tenants and leaseholders are invited to attend. The majority of the stock is Hemel Hempstead based as a result of the New Town development in the 1950’s. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. Please rate this page and/or enter some feedback! The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. This is normal, particularly for buildings divided into flats, as it is important there is one single policy covering fire and other risks which could affect the whole building. As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. Join to Connect Dacorum Borough Council. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. If we maintain the shared areas at your block, we will send you a service charge bill every six months. I lead and inspire a large team to deliver a proactive and ambitious … Information about the council services you can expect to receive as a leaseholder. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Please try again or If your communal lighting is not working, you can report the issue online. For council service updates and other advice, please see our COVID-19 page. Feedback failed. In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. Dacorum Borough Council has a long history of working closely with its tenants and leaseholders to make informed decisions. A full list of the contact details can be found in the  Leaseholder contact sheet (PDF 610KB). We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. Services for leaseholders. He … Find information on our leasehold services for people that own the lease for a residential property. Email: servicecharges@dacorum.gov.uk Fill out the leaseholder contact information form. We will ask for all new tenancies to pay a four week rent in advance of the collection of the keys. Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. Deputise for the Team Leader Tenancy and Leaseholder . For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. ... 1.1 Dacorum Borough Council (the Council) believes that its young people are part of the key to its continued economic success and growth of inclusive, positive … Decision date : 18 Jan 2017. Decision : Not upheld. Decision date : 07 Jan 2019. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. Feedback failed. Information about the council services you can expect to receive as a leaseholder. Our Housing Cleaning Service clean all blocks with a communal (shared) area. dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. This partnership is known as Moving with Dacorum. Dacorum Borough Council Housing Service is the landlord for approximately 10,200 council homes across the borough 2000 of which are sheltered housing for older people. Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. Please call 01442 228000 and ask for the service you require. Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. Cleaning. Join to Connect Dacorum Borough Council. Please note: we no longer carry out monthly checks on communal lighting. Coronavirus (COVID-19) advice for tenants and leaseholders How are you protecting staff and tenants from coronavirus? The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … Dacorum Borough Council has a housing stock of approximately 10,500 tenanted homes and 1,500 leaseholders covering the towns of Hemel Hempstead, Tring, Berkhamsted and several villages. We sent out text messages, made phone calls to randomly selected phone numbers … Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. Dacorum Borough Council's email sign up. Tenants and Leaseholders Survey 2020. The tenancy shall begin on the date stated … Please rate this page and/or enter some feedback! Telephone: 01442 228000 and ask for 'Leaseholder Services'. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. Report this profile Experience Team Leader Tenant and Leasehold Dacorum Borough Council May 1984 - Present 36 years 8 months. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. DACORUM BOROUGH COUNCIL GARAGE CONDITIONS OF TENANCY 1. This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. Promptly deal with enquiries and complaints and see things to a successful conclusion. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. ... Additionally, … Join to Connect Dacorum Borough Council. Contact us. Please call 01442 228000 and ask for the service you require. Team Leader Tenant and Leasehold at Dacorum Borough Council Hemel Hempstead, United Kingdom 7 connections. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. Please try again or Contact the home ownership team if you would like to request a summary of the building insurance. ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead. As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. The tenancy is weekly and terminates at midnight on a Sunday. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. The council arrange buildings insurance cover for leaseholders. There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. Email: servicecharges@dacorum.gov.uk. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. Ground rent The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. For council service updates and other advice, please see our COVID-19 page. Nicola Ellis. Sharon Collins. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. Your service charges do not pay for services we provide to council tenants. Dacorum Sports Network. Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … There was no fault in the Council's actions. Housing News and Views Autumn 2012 Published on Sep 2, 2012 The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... 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