I would really appreciate a decent compensation to loosing a day of my vacation and paying so much extra for an alternative hotel. Your comments have been addressed and please note that we do make every effort to reduce the impact on our guests. Staff lacked training & seemed overworked – no summary of facilities provided. I do hope we will have the opportunity to welcome you back again when we will endeavor to provide an experience that will meet your expectations. Habtoor Grand Resort, Autograph Collection, Dubai Picture: Suite - Check out Tripadvisor members' 50,199 candid photos and videos. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Habtoor Grand Resort, Autograph Collection, Habtoor Grand Resort, Autograph Collection Pool, Habtoor Grand Resort, Autograph Collection Rooms, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. more. Nice pools. There are positives – the rooms are fantastic and the hotel is a superb location. Due to a combination of incompetence & lack of training. Box No. I would like to complain about my experience today. Until that occurs, I cannot recommend this hotel. Box No. Habtoor Grand Resort, Autograph Collection, Dubai: See 5,448 traveller reviews, 4,860 photos, and cheap rates for Habtoor Grand Resort, Autograph Collection, ranked #187 of 737 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. The JBR Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. Claim your listing for free to respond to reviews, update your profile and much more. concerning considering the current situation. Box No. See 5,456 traveler reviews, 4,871 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #198 of 749 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. I checked in at the hotel Mentioned above. The pool area and the beach was not organized like a five star hotel! We pride ourselves on the high standards of service we deliver and we have clearly let ourselves down on this occasion. The JBR Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. Habtoor Grand Resort, Autograph Collection: Au top - consultez 5.430 avis de voyageurs, 4.145 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. Your comments have been addressed and please note that we do make every effort to reduce the impact on our guests. Response from Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection. See 5,472 traveller reviews, 4,885 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #209 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Are any cleaning services offered at Habtoor Grand Resort, Autograph Collection? In regards to the unpleasant experience on the beach due to the noise disturbance from our neighboring establishments. Hamdan/hammad (sorry cant remember his name) was very attentive to our needs. Does Habtoor Grand Resort, Autograph Collection have an airport shuttle? habtoor grand resort and spa, habtoor grand dubai, habtoor hotel dubai, habtoor grand resort & spa, habtoor dubai, Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel. I spent hours of my so called “vacation day” speaking with the Marriott Binvoy customer service who was totally useless, offering me a compensation of 2,000 points instead of helping me finding an alternative accommodation among the 5 different options Marriott has to offer in a radius of 2 km. It was very spacious room. Continue your visit to www.tripadvisor.com, Habtoor Grand Resort, Autograph Collection Features, Al Falea Street Jumeirah Beach, Dubai United Arab Emirates. From AU$133 per night on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. See 5,471 traveler reviews, 4,884 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #207 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Situated on Dubai, United Arab Emirates' world famous Jumeirah Beach and adjacent to the magnificent Dubai Marina, Habtoor Grand Resort, Autograph Collection occupies one of Dubai's most enchanting beach side location that is perfect for both business and leisure travelers. There are more places to choose from in the Dubai area. Dear Guest, Thank you for taking the time to share your feedback following your recent stay. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Please see our partners for more details. We stayed in family suite in tower. Utterly useless - Towels: on two occasions due to a ‘delayed delivery’, they ran out. Habtoor Grand Resort, Autograph Collection, Dubai Picture: Guest room - Check out Tripadvisor members' 50,186 candid photos and videos. With 446 rooms and suites, Habtoor Grand Resort, Autograph Collection offers some of the best 5 star accommodation Dubai has to offer in an unrivaled setting. Until that occurs, I cannot recommend this hotel. Claim your listing for free to respond to reviews, update your profile and much more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Habtoor P, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this review Responded 3 September 2019 Dear Guest, Thank you for sharing your experience on TripAdvisor. Extra bed took 45mins to be delivered. Own or manage this property? Does Habtoor Grand Resort, Autograph Collection offer any business services? I checked in at the hotel Mentioned above. Prices are calculated as of 14/9/2020 based on a … We had a very nice room on tower with sea view. couldn’t help and after 10mins of trying to explain he googled emirates golf club and passed me the call. Would recommend to family with kids. See 5,444 traveller reviews, 4,860 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #186 of 723 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. What are some restaurants close to Habtoor Grand Resort, Autograph Collection? Due to a combination of incompetence & lack of training. All the spacious guest rooms & suites of the hotel are either sea-facing or overlooking the landscaped gardens. Akhtar at front and another bellboy (sorry can’t remember name was brilliant tooo) pools was amazing too. Absolutely excellent service at the Polo Bar, not sure of their names Ei Marie and the bartender I would rate both 10/ 10. Conveniently located restaurants include Zengo, Indya by Vineet, and Sloane's. Very nice room but facilities like a 3 star hotel. - Beach: music blarring full blast from two beachclubs (ABC & Zero Gravity) in close proximity, if you are after a relaxing trip to read a book in quiet – this is the not place for you. I can’t find words to describe my disappointment and frustration. But my biggest concern is that I had to wait at the pool of the hotel for my room from 2.00 pm to 5.45 pm. From arriving at the hotel at 2am, was until approx. I had to use ripped towels and when I was finally offered a chair to Sit the attendant didn’t want to sanitize the chair that had been used by someone else. There are positives – the rooms are fantastic and the hotel is a superb location. Dear Guest, Thank you for taking the time to share your appreciative feedback on Tripadvisor. Staff friendly but too crowd and chaotic during breakfast time. We look forward to your next visit at the Habtoor Grand Resort, Autograph Collection Hotels, and will once again work hard to earn your endorsement. Now $107 (Was $̶1̶6̶5̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. It was very spacious room. As a gold member, instead of receiving an early check in and an upgrade I received a disgraceful room with mild on the ceiling no elevator and a motel look. Suggested we head back and utilise the towels in the room, no apology provided. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. Now £111 on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. I was very surprised when the gave us towels which reminded me towels during the communist countries 40 years ago ! Prices are the average nightly price provided by our partners and may not include all taxes and fees. No one was there to enforce face covering and it is needless to say that this is unacceptable. Extra bed took 45mins to be delivered. What are some of the property amenities at Habtoor Grand Resort, Autograph Collection? Taxes and fees that are shown are estimates only. I had to use ripped towels and when I was finally offered a chair to Sit the attendant didn’t want to sanitize the chair that had been used by someone else. It is truly rewarding to know that you thoroughly enjoyed your time here with us. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Habtoor have no interest in the welfare of their guests, Stayed at the Habtoor for the last week of 2020 & have summarised my painful experience below: - Check in took 45mins+. Is parking available at Habtoor Grand Resort, Autograph Collection? - consultez 5.435 avis de voyageurs, 4.145 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. Hand sanitizer available to guests & staff, Dubai World Central - Al Maktoum International Airport. With 446 rooms and suites, Habtoor Grand Resort, Autograph Collection offers some of the best 5 star accommodation Dubai has to offer in an unrivaled setting. What are some of the property amenities at Habtoor Grand Resort, Autograph Collection? Hamdan/hammad (sorry cant remember his name) was very attentive to our needs. Own or manage this property? We appreciate your kind compliments about our fantastic rooms and superb location. The staff speaks multiple languages, including English and Arabic. What are some restaurants close to Habtoor Grand Resort, Autograph Collection? I spent hours of my so called “vacation day” speaking with the Marriott Binvoy customer service who was totally useless, offering me a compensation of 2,000 points instead of helping me finding an alternative accommodation among the 5 different options Marriott has to offer in a radius of 2 km. more. Continue your visit to www.tripadvisor.co.uk, Habtoor Grand Resort, Autograph Collection Features, Al Falea Street Jumeirah Beach, Dubai United Arab Emirates, Hand sanitizer available to guests & staff, Dubai World Central - Al Maktoum International Airport. I must say food was delicious in the main buffet restaurant. Rest assured your feedback will be reviewed in detail and the appropriate corrective actions are taken. Yes, free parking and valet parking are available to guests. From arriving at the hotel at 2am, was until approx. As a gold member, instead of receiving an early check in and an upgrade I received a disgraceful room with mild on the ceiling no elevator and a motel look. Welcome to Paradise of perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by pristine beach and clear blue sky. With 14 themed bars and restaurants designed to suit all tastes. See 5,469 traveller reviews, 4,881 photos, and cheap rates for Habtoor Grand Resort, Autograph Collection, ranked #207 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. I was very surprised when the gave us towels which reminded me towels during the communist countries 40 years ago ! - Concierge: asked the gentlemen if he could provide advice on arranging a round of golf and suggest of a course in the area. More akin to a primary school dining room. One individual at the desk & it seemed an overly bureaucratic checkin process: lots of paperwork / staples etc. Which popular attractions are close to Habtoor Grand Resort, Autograph Collection? One individual at the desk & it seemed an overly bureaucratic checkin process: lots of paperwork / staples etc. concerning considering the current situation. Book Habtoor Grand Resort, Autograph Collection, Dubai on Tripadvisor: See 5,448 traveller reviews, 4,861 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #187 of 734 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Very nice room but facilities like a 3 star hotel. See 5,471 traveller reviews, 4,884 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #207 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Conveniently located restaurants include Zengo, Indya by Vineet, and Sloane's. Which room amenities are available at Habtoor Grand Resort, Autograph Collection? Best regards, Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. And the check in was finally completed at 5.45 pm, so one hour and 45 minutes later than the normal check in time. - Service: in all departments the service is excruciatingly slow & staff have zero charm. Once again we appreciate you taking the time to share your comments with us. Yes, Habtoor Grand Resort, Autograph Collection offers an airport shuttle for guests. - Concierge: asked the gentlemen if he could provide advice on arranging a round of golf and suggest of a course in the area. Only thing is it got very very busy during the holidays and breakfast was a havoc. Payments made by partners impact the order of prices displayed. Which room amenities are available at Habtoor Grand Resort, Autograph Collection? Yes, free parking and valet parking are available to guests. We are extremely happy to know that our associates went above and beyond your expectations by providing you the best care and attention which made you feel at home, and it is my pleasure to share your kind words with the entire team. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. We stayed in family suite in tower. Now $107 (Was $̶1̶6̶5̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. I’m truly sorry for the shortfalls in service you experienced for which there is absolutely no excuse. We recently stayed at Habtoor Grand on half board. We had a very nice room on tower with sea view. Staff friendly but too crowd and chaotic during breakfast time. Which popular attractions are close to Habtoor Grand Resort, Autograph Collection? Which languages are spoken by the staff at Habtoor Grand Resort, Autograph Collection? 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