7. Hot Tub SOS, 1 Station Approach, Fareham, Hants, PO160UT. Contact us on 023 9232 1719 A Sensor Failure Message may indicate Excessively High Heater Temperatures which can scald or Burn! dr = Inadequate water detected in heater. Heat Related Pump Not Running. FL = Flow. If you suffer from an illness/syndrome that can be treated with the use of a hot tub, with the right health … Design Studio allows you to choose the spa model and layout you want, the JetPaks ® you need, and the color combination that compliments your home and landscape. then the heat light comes on for about 30 seconds goes off and the dr code comes up. Dream Maker Hot Tubs. … If your water level is fine, first ensure you don’t have too many closed jets and that they aren’t filled with debris. Check your circulation pump for any debris that may be clogging it. Required fields are marked *. The Spa is Operating in the "Standard" (Std or St) Heating Mode. Filters are usually the number one culprit as people don’t take the time to clean the cartridges often enough so the pleats get clogged and restrict the flow. Marquis everyday hot tubs owner's manual (20 pages) Hot Tub Marquis e-serie Owner's Manual (106 pages) ... in accordance with pertinent electrical shut off the water flow to the equipment system for authorized Marquis Spas® codes. Flow/Pressure switch either Open or Closed Circuit * * * (as above, & red LED lit up on board). We have burped it from fittings that led to pump and they seemed to have no air sound so we shut them back up when the water started coming out. If the message still shows up, it may be due to a plumbing leak or an issue with your heat pump. Ecn or Ec is Alternating with Temp: The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode. On your spa’s heater, there are sensors that read water pressure or there may be a pressure switch. Many hot tub owners use their spa for therapeutic purposes ranging from treating chronic pain, arthritis, fibromyalgia, insomnia, and other ailments*. Reducing the Risk of Your Hot Tub Overheating. ILOC: Interlock failure - possible pump or ozone spike. If your jets are clear, check for any blockages in the suction fitting and skimmer. The water level is a bit more than max amount but is not to low. Spa is shut down. If the SLP or SL Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Sleep Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles. Sometimes solids, leaves, hair, etc. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes. The electric water heater in your hot tub ensures your water will have a comfortable temperature whenever you want to use the tub. This is normal operation. That error code represents or is sensing inadequate water in the spa heater. Dirty filters can also be the culprit for this error message, so checking them is a good idea. Blocked Skimmer. Note: On the Panels that Display the "Std" or "St" Messages, the Message will only be displayed for a Few Seconds After the Heating Mode is changed to Standard from a different Heating Mode. Since we dont have any flow through the heater it heats the water to 110 degrees rather quickly. Dirty Filter. dry = Inadequate water detected in heater. A Potential Freeze Condition has been Detected, and "Ice" (ICE) in the System is being Prevented. This error message is similar to the FLO error message. You may have a pump air lock where air is trapped in pump and you need to loosen the union on front of pump to release air. Beachcomber Hot Tubs from Surrey, BC have been manufacturing and selling spa products since 1978. That’s fairly easy to explain. Sometimes solids, leaves, hair, etc. When the hot tub is placed into the ON position the water is heated to a temperature optimal for relaxation, and in the OFF position the hot tub’s heater, pump, and jets essentially have no power. An air lock can be cleared by simply loosening the union nut on top of that pump and let the air bleed out until … (Displays when first powered up after refill). With the JetPak system Bullfrog Spas is unique in an industry that has very little uniqueness. The most common reasons for the FLO error message are dirty filters, a low water level, clogged circulation pumps or bad sensors. If you have a message code on the control panel of your spa, such as the one shown at right, follow the steps below. * Beyond Zones, Northern Territories and the USA do not qualify for free shipping In these cases, you should contact a professional to fix the problem. The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode. The Sensor Connected to the "Sens.A" Connector on the System Board may have failed and Spa Functions are disabled. We can help you figure out exactly what’s wrong with your hot tub and provide you with tips to prevent further issues. Low Water Level. That’s fairly easy to explain. Like FLO issues, this can commonly be fixed by topping off your hot tub water level. Also, make sure that it has power going into it. Do not enter the water. Check for Water Level, Flow Restrictions, Closed Valves, Air Bubbles, and Pump Prime, or contact us on 023 9232 1719 Check for all of the following Conditions: 1. This Mode allows the User to Replace or Clean a Pressure Side Filter Cartridge without Equipment turning ON unexpectedly. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes. Beachcomber Hot Tubs from Surrey, BC have been manufacturing and selling spa products since 1978. Browse a huge selection of Hot Tubs & Spas, Baths, Saunas, Tanning Beds, and many Spa Accessories available from reputable brands such as Dr. Wellness, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. These determine the error. "Sensor A" (SnA or SA) is Not Operating Correctly. If your hot tub is still showing the message, it may be your circulation pump causing the problem. Your email address will not be published. I purchased the G2 hot tub :) They can be removed and cleaned, and should be each time you drain your spa. SN = Non functional high temperature sensor. The Spa is Operating in the "Standard" (Std or St) Heating Mode. The filter is new and we have tried running with and without the filter in a still get the FLO error. poolguy810 : ok, well the pump one should be your circ pump, usually if you're getting the dry code, it's more than likely just an air lock in the pump keeping it from pumping any water. Top it off and see if this fixes the problem. Consult an expert to find out whether or not you need new sensors. 6. The Water Temperature is sampled Only during Programmed Filter Cycles. (Displays on third occurrence of "dr" message). DR or DRY will show up if there is little to no water travelling through your heater. The hot tubs are designed with hydrotherapy and energy efficiency in mind. drY, dY, or HEATER DRY SERVICE REQD Message. V94 Hot Tub; V94L Hot Tub; V84 Hot Tub; V84L Hot Tub; V77L Hot Tub; V65L Hot Tub; Marquis Elite Hot Tubs. Pool and Hot Tub Depot and the Pool and Hot Tub Depot Logo are registered trade-marks. You are unique and your hot tub should fit your unique life. All Pumps and Blower are ON for at least 4 Minutes After Temp is 45°F (7.2°C) or Above at the Sensors, or when the Aux Freeze Switch Opens. If the SLP or SL Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Sleep Heating Mode. The Actual Water Temperature is "Unknown" (- -). The next thing to do is remove your tub filter cartridges. DR or DRY will show up if there is little to no water travelling through your heater. (---) =Unknown water temperature. Priming Mode has been exited and the Pump has not yet run for 1 or 2 Minutes (depending on Model) to Sample Actual Water Temperature. Rule number 1 is to always fill the hot tub after a drain down by placing the hose pipe in the filter housing suction fitting (remove filter) this fills the hot tub from inside to outside, rather than placing the hose pipe in tub, (this fills outside to inside) and is the primary cause of FLO errors. ... there are a number of lifestyle and health benefits associated with regular hot tub use? We can help with regular Hot Tub servicing, a one off Hot Tub repair or even give you advice on Hot Tub maintenance and water chemistry. Pressure switch is not working. When the hot tub is placed into the ON position the water is heated to a temperature optimal for relaxation, and in the OFF position the hot tub’s heater, pump, and jets essentially have no power. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes. If your tub is displaying this message it simply means that there is an issue with water flow. There is a Verified "Dry" (drY or dY) Condition in the heater. Heat Related Pump Not Primed. The Spa is Operating in the "Standby" (SbY) Mode. Is there a screen in your spa that hot water comes out of? Why would you settle for anything less? And because the potential dangers involved with wiring a hot tub may give most homeowners pause, there is quite a market for qualified contractors. The DR code means there is no water flow through the heater. This Dr. Wellness Spa is a top of the line, 3 person spa. (Displays on third occurrence of "dr" message). However, turn off the GFI and manually disconnect the power to the pump and heater before troubleshooting. drY, dY, or HEATER DRY SERVICE REQD Message There is a Verified "Dry" (drY or dY) Condition in the heater. Blocked Suction Fitting. There is Not Enough Water Flow through the Heater to carry the Heat Away from the Heating Element. F2 = 4 hours daily filtration F4 = 8 hours daily filtration F6 = 12 hours daily filtration FC = continuous filtration Hopefully you can point us in the right direction 8. To learn more about them so you’re better able to troubleshoot your hot tub, keep a list of them near your spa. FLO, DR. or DRY errors commonly occur due to debris and blockages. Heater is deactivated. Spa will be shut down for 15 minutes. The first thing you should do is check your tub’s water level. There are a few simple things you can do to fix this problem. This is an Operational Message, Not an Error Indication. Low Water Level. Credit card payment is strongly encouraged. High Limit Fault - - - , - - - ‘Watchdog’ - 48C reached, electronic fault, shuts system down. Hi just asking hoping you could help, we have a 2015 Free Flow Azure hot tub and it is pulling a FLO error code. OH = Overheat 108° F, spa is deactivated. Help is on the way! The Heater will only operate and Heat up to Set Temperature during the Filter Cycles. Click here to view our Hot Tub Troubleshooting Guide. Blocked Suction Fitting. SnA, SA, or SENSOR A SERVICE REQD Message. After the Problem has been Resolved, you Must Press Any Button to reset and Restart Heater Start Up. Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not current. If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles. ILOC: Interlock failure - possible pump or ozone spike. 6. With the Heat Related Pump Running, wait at Least 2 Minutes for the Correct Actual Water Temperature to be displayed. Dirty Filter. dr: Inadequate water detected in heater.. dry: Inadequate water detected in heater. Pr = When spa is first actuated, it will go into Priming Mode. No water testing is permitted at this time, please forward a picture of your test strip to info@niagarahottubs.com for guidance. The "dr" or "HEATER MAY BE DRY WILL RETEST SHORTLY" Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. Spa is shut down. The heater and pump will operate any time the thermostat demands heat. If fixing any of these issues doesn’t work, it could be that you have faulty sensors. When you get the error code "dry" that is when the spa has had the error code "dr" for the third time and the spa will then shut down. Ecn or Ec is ON Solid (Not Flashing): The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode. We did talk to the tub shop were we got the tub but they were not much help at all. dealer service. We do not know to start with the control panel, heater or pump??? Too Many Closed Jets. This means that there is a flow issue through … (Displays on third occurrence of "dr" message). If this simple fix doesn’t solve the problem, it may be time to check your hot tub filter. The codes Dr means that your heater may be dry, most likely the seized up pump. We’ve got it all covered for you. * * * (3 flashing dots under temp display). No automatic functions will turn ON during this time, and the Heater will Not Start. If you suffer from an illness/syndrome that can be treated with the use of a hot tub, with the right health insurance policy, your provider will cover the cost by 40% or in full. Ecn or Ec is ON Solid (Not Flashing): The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode. Flow/Pressure switch either Open or Closed Circuit * * * (as above, & red LED lit up on board). Clean your filters before putting them back in your tub to ensure the error message doesn’t pop up again. If the error clears, it was likely the fault of dirty filters. Blocked Skimmer. Spas Dr Wellness Hot Tubs See why hundreds of doctors recommend therapy in a Dr Wellness Hot Tub. The temperature of water to touch is 50s but gag shows 84 -85 and then the drY shows and shuts down. The "dr" or "HEATER MAY BE DRY WILL RETEST SHORTLY" Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. The water temperature is always maintained within 1°F (.5°C) of set temperature. If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode. Too Many Closed Jets. Please provide 2 hours notice before arriving for your curbside pickup. How to Troubleshoot Beachcomber Hot Tubs. ILOC = Interlock failure - possible pump or ozone spike . The "HFL", "HL", or "HTR FLOW LOW" Fault has occurred 5 times in the Last 24 Hours or Less, and Heating has been disabled. Heat Related Pump Not Running. Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not current. ILOC = Interlock failure - possible pump or ozone spike . You’ll find it in The Hot Tub Handbook and Video Course. There is a Verified "Low Flow" (LF) Condition in the Heater. This technology gives users the option to upgrade, interchange and customize the jetted massage that their hot tub provides. If your spa is equipped with a circulating pump, there is a screen-like fitting in your hot tub that bubbles and/or hot water comes out of. Your email address will not be published. If your spa is equipped with a circulating pump, there is a screen-like fitting in your hot tub that bubbles and/or hot water comes out of. The Heater will only operate and Heat up to Set Temperature during the Filter Cycles. (Displays on third occurrence of "dr" message). 3. The OHH reading is overheat, the heater heats the water inside the heater tube. Is there a screen in your spa that hot water comes out of? Heat Related Pump Not Primed. Press any Button except "Jets 1" to Exit and Return to Normal Operation. 2. This is Not an Error Message. 4. dry = Inadequate water detected in heater. DR or DRY Error Message. Most hot tub owners are familiar with how to turn their hot tubs on and off. The Spa is Operating in the "Standby" (SbY) Mode. dr = Inadequate water detected in heater. Niagara Hot Tubs is offering curbside product pick up as per Government regulations. Thank-you !!!!!! The Water Temperature will probably drop Below Set Temperature between Filter Cycles. can clog this return fitting. Wait 4 Minutes or Press any Temp Related Button to Exit Priming Mode to Normal Operation. The Spa is Operating in "Priming" (Pr) Mode. The company offers a 30-day money back guarantee on their products, and they also offer many innovative design options such as … All Automatic Spa System Functions are disabled so that Pumps and Blower will not turn ON Automatically. Because the company has been around since 1978, Beachcomber's hot tubs vary in their specifications. They can be removed and cleaned, and should be each time you drain your spa. The tub heater does come on and. Pumps and Blower can be turned ON and OFF to remove any Air from the Heater. (---) =Unknown water temperature. Check for Water Level, Flow Restrictions, Closed Valves, Air Bubbles, and Pump Prime, or contact us on 023 9232 1719 Check for all of the following Conditions: 1. Hydrotherapy for your skelatal frame The Euphoria Hot Tub; The Wish Hot Tub; The Promise Hot Tub; The Reward Hot Tub; The Resort Hot Tub; The Spirit Hot Tub; Vector21 Hot Tubs. Learn more about what these error messages actually mean and what you can do to fix it. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes. High Limit Fault - - - , - - - ‘Watchdog’ - 48C reached, electronic fault, shuts system down. * Beyond Zones, Northern Territories and the USA do not qualify for free shipping Hot Tubs & Spas ; Portable Hot Tubs & Spas ; Master Spa {Down East} Throwing Dr Code And Wont Prime Master Spa {Down East} Throwing Dr Code And Wont Prime. ... and when it gets to the Pr function nothing happens. If there is no clear issue to the circulation pump, consult a professional to find out if you need a new one. We want to make sure that your hot tub is working properly. If you have any questions or need further guidance. We want to make sure that your hot tub is working properly. This error message is similar to the FLO error message. There is a Verified "Dry" (drY or dY) Condition in the heater. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Know the NEC Hot Tub Electrical Code. There is not enough Water in the Heater to Start it. * * * (3 flashing dots under temp display). 3. So want to order parts but have no idea where to start. This may occur for a number of reasons. My Jets Aren’t Working. (---) Unknown water temperature. The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode. (---) Unknown water temperature. Pr: When spa is first actuated, it will go into Priming Mode. can clog this return fitting. On EL and GL Systems Only, equipped with a "Mode" Button, the Ozone Generator can be Turned ON for15 Seconds and OFF by using the "Mode" Button. After the Problem has been Resolved, you Must Press Any Button to reset and Restart Heater Start Up. ... dr: Insufficient water detected in heater. Ecn or Ec is Alternating with Temp: The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode. (Displays when first powered up after refill). Like FLO issues, this can commonly be fixed by topping off your hot tub water level. 5. They can usually be easily fixed with some simple hot tub troubleshooting steps, such as cleaning your filters and topping off your water level. Other heating modes are Economy, Standard in Economy, and Sleep Modes. 5. We even tried to plunge down into the filter but still FLO reading??? We can get it up to temp. My Hot Tub Is Displaying FLO or DR. or DRY Error Message, FLO, DR. or DRY errors commonly occur due to debris and blockages. Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not current. If you have any questions or need further guidance, feel free to contact us. 8. They can usually be easily fixed with some simple. There are a couple of common causes for flow errors in hot tubs ; low water level, dirty filters, clogged circulation pumps, and bad flow sensors. Dr Wellness Therapy Frequently Asked Questions and the answers that will work.Dr Wellness is dedicated.Dr.Wellness Hot Tub / Spa Troubleshooting Guide . dr: Inadequate water detected in heater.. dry: Inadequate water detected in heater. A Potential Freeze Condition has been Detected, and "Ice" (ICE) in the System is being Prevented. There is not enough Water in the Heater to Start it. The Water Temperature is sampled Only during Programmed Filter Cycles. Also, make sure that all of your hot tub’s valves are correctly closed. Most hot tub owners are familiar with how to turn their hot tubs on and off. Either wait for the Potential Freeze Condition to End, or contact us on 023 9232 1719. Need more assistance with hot tub troubleshooting? There is … Many hot tub owners use their spa for therapeutic purposes ranging from treating chronic pain, arthritis, fibromyalgia, insomnia, and other ailments*. If you wanted to lie around in warm, unmoving water, you’d just take a bath. Pool and Hot Tub Depot and the Pool and Hot Tub Depot Logo are registered trade-marks. "Sensor A" (SnA or SA) is Not Operating Correctly. Electricians and contractors need to read and understand the National Electric Code (NEC), especially the sections pertaining to hot tubs. The "dr" or "HEATER MAY BE DRY WILL RETEST SHORTLY" Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. Spa is shut down. If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode. There are a few simple things you can do to fix this problem. Bullfrog Spas products are sold in numerous countries. For the error messages of HFL, LF, Dr, or DRY. What causes a hot tub flow error? 7. Between filter cycles, the water temperature is sampled every 30 minutes. Closed Slice Valve. Our Strong Spas DuraSport Series of hot tubs and spas combines superior innovation and manufacturing quality with exceptional comfort and maintenance-free enjoyment. There is a Verified "Low Flow" (LF) Condition in the Heater. Before you … The company offers a 30-day money back guarantee on their products, and they also offer many innovative design options such as … Beachcomber Hot Tubs. 44°F (6.7°C) or Lower has been detected at the Lowest Temp Sensor, or the Aux Freeze Switch has closed, and All Pumps and Blower are activated. Closed Slice Valve. If the SLP or SL Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Sleep Heating Mode. Dr.Wellness provides Troubleshooting Guides for each of our product categories.These links will provide you with a series of Frequent Asked Questions and . 4. Spa is shut down. The Spa is Operating in "Priming" (Pr) Mode. The Spa has just been powered up and is in Priming Mode for 4 Minutes. for spas produced AFTER 2/1/2015 (click on the links provided below to … Reset the tub GFI breaker to see if the error clears. Beachcomber Hot Tubs. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes. Your hot tub control panel can display several other codes. The Actual Water Temperature is "Unknown" (- -). Pr: When spa is first actuated, it will go into Priming Mode. Causes of the common following fault codes (most common fault) - Dirty filters (the most common cause), blockage, switch failure, low water level, pump failure, broken wire Flow/Pressure Switch Closed Circuit - Switch failure, switch adjustment required, debris in switch, splashed /leaking water shorting connectors. The jets do NOT come on at low speed but seem to be fine on high speed. Restart the pump and heater to see if the error message is gone. If your circulation pump is clogged, you might be hearing a whining noise. Note: On some Early VS and GS Systems (prior to Version 23) equipped with a "Mode" button, the Ozone Generator can be Turned ON for 15 Seconds and OFF by using the "Mode" button. If the Heater is Not Cool Enough to Safely Service, allow the Heater to Cool before Testing. 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Error messages of HFL, LF, dr, or DRY errors commonly occur due to plumbing!, shuts System down registered trade-marks their specifications manufacturing and selling Spa since! That pumps and Blower can be removed and cleaned, and Sleep.. Tubs are designed with hydrotherapy and energy efficiency in mind, not an error Indication 4! The circulation pump causing the problem, it may be your circulation pump for any that! A comfortable Temperature whenever you want to use the tub you need new sensors BC have manufacturing..., electronic fault, shuts System down '' message ) and Return to Normal Operation to a leak. Have a comfortable Temperature whenever you want to make sure that all of your hot water. Condition in the heater to carry the Heat Related pump running, wait at Least 2 Minutes the. It heats the water Temperature is sampled every 30 Minutes d just take a.... Heater will Only operate and Heat up to Set Temperature during the Filter in a Wellness...